BP - Rumailah, Iraq

BACKGROUND
BP was starting operations and required WAN connectivity at short notice to meet their operational requirements. BP came to Hermes to design and manage a fully meshed, dedicated bandwidth network over 21 sites in Iraq.

PROJECT
The project consisted of 21 sites across Rumailah including; life support camps, de-gassing stations and rigs. The network required internet, data and voice capabilities over a fully meshed VSAT network.




SOLUTIONS /  SERVICES

• Developed a solution to provide BP with a VSAT network to meet their internet and data requirements.
• Implemented the solution within 15 days of contract award.
• Agreed strict SLA's to ensure maximum uptime of the VSAT link.
• 24/7 network monitoring and point of contact for any network queries or requests.
• Inclusion of Out of Band management to allow for remote diagnosis and remote repair (if feasible) of the network.
• Assigned an Account Manager to provide advice and support as and when required.
• Monthly reports showing link usage and recommendations whilst providing information on priority fault tickets.
• Arranged logistics for equipment and personnel.
• Trained and mentored local BP staff on the use of VSAT equipment including installation and repairs to reduce additional costs.

Client: BP
Place of Performance: Rumailah Iraq
Date and duration: 2010 - ongoing