Internet Access
Definition:
Access to public internet
Provision:
Hermes provides a dedicated link from the remote site to its internet gateway in London. Moscow, Houston or Copenhagen.
Typical Network Diagram: (with/without VPN)
Features: | |
Speed/Bandwidth | Can be asymmetric or symmetric. 64Kbps + |
Interface | Ethernet |
Service Level Agreement: |
|
Latency | Round trip ping time to/from gateway less than 600ms. |
Errors | Packet loss from gateway under 0.001% |
Availability | Normally 99.98% excluding scheduled maintenance and solar outages minutes/month |
Security | Security protection such as NAT/PAT and firewall can be provided if required. |
Static IP Addresses | One or more static IP addresses are provided if required |
Managed VPN | Hermes will supply and support VPN termination equipment if required at the internet gateway, and will assist as required in configuration and maintenance of VPN. |
Acceptable use | subject to jurisdiction of gateway |
Contention | None. All links are uncontended to tier 1 internet providers |
Protocol acceleration and compression | Layer 2 data compression techniques are normally utilised to provide up to 30% increase in data transmission speed over uncompressed links.
Protocol acceleration is not normally applied but is available where required. |
Management | Link is managed from Hermes internet gateway to customer site |
Redundancy | Not normally provided |
Acceptance Testing | Protocol-based throughput testing to Hermes gateway File transfer tests to/from internet sites |
