Additional Information


Hermes News and Events

Hermes Development Manager moves to Kazakhstan


July 2010

Hermes is delighted to announce that Adam Torry, Sales Development Manager, is moving to Kazakhstan on a permanent basis.



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Petronas/Hermes Technical Project Meeting

July 2010

Hermes and Petronas are currently completing a week long session of discussions and planning as part of the Technical Project Meeting held at Hermes House in Shrewsbury, UK.

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Hermes Middle East appoints Project Coordinator

July 2010

Due to growing activity and huge developments for Hermes in the Middle East, including the acquisition of some significant contracts including BP and KBR, Hermes has appointed a Project Coordinator.

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Hermes secures contract for Petronas 'In-house' Service Desks

June 2010

Hermes has secured a contract to provide 'In-house' Service Desks for Petronas in Ashgabat, Turkmenistan and Kiyanly, Turkmenistan, on the coast of the Caspian Sea.

 

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Hermes appoints new member to join Sales Development Team

June 2010


Hermes is thrilled to announce that it has appointed Jamie Carter to join the Sales Development Team.

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Hermes installs VSAT systems for Rig 257 Exxon Contract

June 2010

Hermes has just completed the installation of 2 VSAT systems on Rig 257 in the Caspian Sea, Kazakhstan for Exxon Mobil.

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Algeria conference hailed a success

June 2010


Hermes Algeria team attended the Icosnet Conference held in Hassi Messaoud on Wednesday 6th June 2010.


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Hermes wins contract to provide Aker with comms upgrade

June 2010


Hermes has won a contract to provide Aker Solutions with an upgrade for their offices based in Atyrau.


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Routed IP Services

Definition:

A private network using fibre or satellite bandwidth to connect two or more sites, using layer 3 IP routing to manage traffic.

Provision:

Hermes provides links between sites using a combination of satellite and fibre. Fibre links may be traditional leased lines or include MPLS, VPN or ethernet connections.  All links terminate on a Cisco router at each site which is managed by Hermes. Routes are then configured between sites as required. Sites can be fully or partially meshed.

 

Features:

Speed/Bandwidth

64Kbps-155Mbps

Interface

Ethernet. Voice interfaces (FXS, FXO, ISDN) also available

Routing protocol

OSPF, BGP, RIP - subject to design

Prioritisation

Traffic is prioritised according to protocol, source and/or destination IP addresses

Service Level Agreement:

 

            Latency

Round-trip delay subject to physical design

            Errors

Packet loss under 0.001%

            Availability

Normally 99.98% excluding scheduled maintenance and solar outages  minutes/month

Compression

Data compression is available to increase throughput

Protocol Acceleration over satellite

Can be provided using SkyX gateways to increase server-server throughput. Requirement assessed at design stage.

Management

All links are fully managed

Redundancy

Can be provided including automatic failover via secondary link or FRoIP VPN over internet

Acceptance Testing

Protocol-based throughput and performance testing including QoS tests end-to-end.