Hermes News and Events
PSN extends its Global WAN contract with Hermes
June 2009
Hermes is thrilled to announce the extension of the contract won in 2006 from PSN, a major global service contractor to the oil and gas sector. The 3-year contract is a continuation of the WAN communication network Hermes has been providing PSN since their successful buyout of KBR in May 2006, which made PSN one of the top 10 largest private Scottish companies.
Hermes expands further into Middle East
May 2009
Hermes has recently appointed Kevin Thorley as CEO for the Middle East. Due to customer demand for gas and oil communications providers within the Middle East and in order to support all operations for the communications and data services within this region, Hermes Datacomms is in the process of opening new offices in Dubai and will soon be employing engineers in this area in order to ensure we can provide our customers with local support. Kevin Thorley will be based in Dubai and will be overseeing all operating responsibilities within this area.
Hermes Malaysia welcomes new Operations Manager
May 2009
Hermes continues to increase its presence in Malaysia. Hermes would like to officially welcome Azrul Fazli Azmi who has just joined Hermes as Operations Manager for Malaysia and will be working closely with Hermes Country Manager for Malaysia, Mohammed Abdul-Ajij-Rashid.
Hermes expands further into the Middle East
May 2009
Hermes is thrilled to announce that we are about to expand further into the Middle East. Due to customer demands for gas and oil communications providers within the region, Hermes will be opening offices in Erbil, Kurdistan.
Hermes installs Riverbeds in Baku and Calgary
April 2009
Hermes has just completed a contract to install Riverbed Boxes for our customer in Baku and Calgary. By installing Riverbeds, our customer expects to benefit from extra business performance as well as saving costs.
New contract for Hermes Datacomms USA
March 2009
Hermes Datacomms USA has just won a contract for a major international drilling company in Houston, Texas to provide Teleport support for their VSAT operations.
Gabon-West Central Africa. Another new area for Hermes.
February 2009
Hermes is about to embark on another new area to increase our ever expanding countries. Hermes went to Gabon in January with plans to provide voice and data communications and to extend an existing client MPLS network over VSAT to a remote jungle location.
New contract for Hermes in Kazakhstan
January 2009
Hermes has won a contract in Kazakhstan for top engineering firm. Hermes' Account Manager for Kazakhstan, Adam Torry, says " this contract reinforces Hermes' position as a major player in Kazakhstan providing a complete package of communications including fibre links, VSAT and microwave. Coupled with the services we provide to another major firm, we are now one of the major communication suppliers for the Kashagan project".
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Hermes Datacomms provides Communications for oil and gas
SOLUTIONS tailored to the oil & gas industry including international connections and managed networks as well as oilfield infrastructure
SERVICE AND SUPPORT which is second to none including local support in key oilfield areas
NETWORK COVERAGE and COUNTRY KNOWLEDGE of key areas including North Africa, Middle East, Far East, Russia and Central Asia
Our END-TO-END approach covers licensing, logistics and integration with your existing voice and data networks: our job is not done until you are using the service successfully
- Our SERVICES are tailored to meet the requirements of the industry, from temporary rig deployments to field infrastructure and global MPLS networks, we keep it working 24/7/365.
- We have unmatched COVERAGE of oil-producing countries with service centres in UK, Russia, Malaysia and USA.
- We offer MONITORING and LOCAL SUPPORT packages to back up the most demanding SLAs
- Our PRICING policy is to keep it clear, complete and simple. No surprises, no hidden extras.
What Our Customers Say
"Overall, we found the installation process relatively smooth and where there were problems they were professionally and speedily dealt with by Hermes personnel. Technically the service was of excellent quality (especially the voice system) and the cost/benefits have matched or exceeded our expectations."
Gus Gill, Commercial and Finance Director, JSC “Varvarinskoye” Kazakhstan
"We chose Hermes as our WAN partner because we knew they had the capability to deliver service in some of the most difficult locations in the world, whilst at the same time being responsive and committed to meeting our needs."
Hugh McIntyre, Director of IT, Production Services Network
FAQ's
Q: How much bandwidth do I need for my remote site?
A: This depends on the number of users and the applications used. For sites with 1-4 users simply requiring email, thin client and voice, 64-128Kbps may be enough bandwidth, whilst for some applications 256Kbps is a minimum.
Q: What response would we expect for break fix activities and what SLA would we expect with you for availability, signal quality, and support services?
A: Our response on break fix will depend on location, spares holdings and other factors. We can provide a four-hour response in many areas.
